Booking board
See pending approvals, booked work, active repairs, parts waits, ready bikes, and completed jobs.
Product tour
See the shop workspace built around repair work.
Walk through the live job board, mechanic roster, customer updates, and payments— on web, iPad, and iPhone—then compare Bike Ops to paper tickets and generic POS.
Product preview
Built for the web, the counter, and the workshop.
Real screenshots from the Bike Ops shop workspace—start with the live job board, then step through job details, services, customers, and the mechanic roster.
Built for the shop floor
Everything a shop needs to take repair work online and assign it clearly.
Mechanic roster
Build a roster of bike mechanics with photos and contact details, then assign them to repair jobs from the board.
Shop subdomains
Every tenant has a branded workspace and booking form, isolated by shop data.
Customer messaging
Use status pages, chat, email templates, SMS updates, and reminders to reduce manual follow-up.
Service catalog
Import services and products, attach them to jobs, and keep pricing visible to staff.
Payment flexibility
Accept Stripe payments, record cash, send payment links, and keep every job’s payment state visible.
Compare options
Why shops move repair work out of spreadsheets and paper tickets.
Paper boards and spreadsheets can work for a quiet shop. They get harder when customers book online, staff need the same repair context, and payment status has to stay visible before pickup.
Workflow need
Paper or spreadsheet
Generic POS
Bike Ops
Repair job stages
Manual updates and easy to miss
Often built around sales first
A live repair board with shop-specific stages
Online repair intake
Separate forms or phone calls
May require extra setup or add-ons
Booking requests feed the repair workflow
Customer updates
Texts, calls, and notes live apart
Messages may not follow the repair
Updates, chat, status pages, and reminders stay tied to the job
Mechanic assignment
Names on sticky notes or memory
Often missing or not repair-focused
A mechanic roster tied to each repair job
Payment state
Staff have to remember what is unpaid
Payment tools may be separate from service status
Payment links, cash records, and unpaid jobs are visible in context
Buyer checklist
What to look for in bicycle repair shop software.
The best repair system should make the service desk calmer, not just digitize the old clipboard. Look for software that keeps intake, status, communication, and payment connected from the first booking request to pickup.
- Online booking that collects the bike, customer, service, and timing details your staff actually need.
- A repair board that shows what is booked, active, waiting on parts, ready, complete, and unpaid.
- A mechanic roster so the shop can assign work clearly instead of relying on sticky notes or memory.
- Customer messaging and status pages that reduce phone calls without hiding important context.
- Payment links, cash recording, and invoice state that stay visible next to the repair order.
- Simple setup with pricing that works from a single bay to a full service department.
Questions
Bike repair software FAQ.
What is bike repair software?
It is software for managing bicycle repair intake, repair orders, mechanic assignment, job stages, customer communication, invoices, payments, and follow-ups.
Who is Bike Ops for?
Bike Ops is built for bicycle repair shops and service departments that want a focused workflow instead of a generic point-of-sale system or spreadsheet.
Can I assign mechanics to jobs?
Yes. Keep a roster of bike mechanics on the Mechanics page, then assign a mechanic to each repair so the shop always knows who is on the bike.
Can customers book repairs online?
Yes. Shops can collect repair booking requests online, then approve and manage those requests from the shop workspace.
Does it help with payments?
Yes. Bike Ops supports Stripe-powered payments, cash recording, payment links, and visible payment states on repair jobs.
Start with a fresh shop workspace.
14-day free trial, then $39.99/mo. Create your shop and start organizing repair work online.
Create your shop